We take the privacy and security of your non public sensitive information seriously, and think it is important that you understand:
- What information we collect, and how we collect it
- How we use information we collect
- With whom we share information
- What choices you have regarding the use of the information
- The types of security we use to protect your information.
What information we collect and how we collect it:
We collect anonymous and personal information as a normal part of normal operations on this web site. We automatically collect anonymous non personal information from every visitor to the site as do most other companies on their web sites. We also collect both public and non public personally identifiable information, and sensitive information if you request information about a product or service.
Non personal information:
We automatically track and collect traffic data. Traffic data is information that does not identify you personally but may include the IP address of the computer you use to access our Web site, the URL of the domain name server you use, aggregate statistical information about what Web pages people access or visit on our Web site, and other similar types of information that help us administer our site, improve the content of our Web site, improve our service offerings.
No sensitive information is revealed in the collection and tracking process. We do share traffic and transactional information with our affiliates and service providers on an aggregate and anonymous basis for marketing and accounting purposes.
In order for you to access many of the services offered on this site, you may be required to provide us with personal information, such as your contact information and payment information, including:
- Street or postal address
- Email address (only if you communicate with us via e-mail)
- Phone number
- Payment information (e.g., credit or debit card number and billing address).
Personally identifiable contact information is similar to information that may be published in a phone book or directory. This information is used to identify you, complete transactions for services or products you request, facilitate requests for subsequent products or services; and for customer service fulfillment. Personal information is shared with service providers with your consent.
Personal information may also include other data that does not identify you personally such as:
- Information on the pages you access or visit, to enable us to focus our offerings on areas of interest to you; and
- Survey information, to improve the content of our Web page.
Third-Party Information Collection:
To present offers that may be of interest to you, we have relationships with other companies that we allow to place ads on our Web pages. As a result of your visit to our site, these ad server companies may collect information such as your domain type, your IP address and clickstream data.
Service providers may require you to provide them with personal, non public, sensitive information so that they can determine your eligibility for the services they offer via this website, such as your:
- Social security number
- Date of Birth
- Debit or credit card number, expiration date and card security code.
The only sensitive information we ever will request from you would be your debit or credit card number, expiration date and card security code, and then only if you purchase a product or service directly from us. Sensitive information you provide us is immediately encrypted and securely transmitted to our payment processor. We do not sell, rent or otherwise share your personal, non public sensitive information with third parties unless otherwise detailed in this policy statement.
How Long We Keep Information:
We keep some of the information we obtain from your interactions on our site:
- Non-personal, non-sensitive tracking and traffic data is stored in our log files for 90 days to enable us to better respond to the interests of each visitor to the site, and for system and security monitoring purposes.
- Non sensitive information you provide us on becoming a Remodeleze member, such as personal information used for marketing, accounting and transactional purposes, may be kept indefinitely.
- Although returning users will find that some on line forms will be automatically filled in with non sensitive personally identifiable information, returning users will have to re enter a password when it is required for a transaction.
Why we need your e mail address:
We use your e mail address to:
- Identify you as a remodeleze.com member
- Confirm your identity
- Send you information on the status of your interactions with us
- Contact you if we need your assistance to complete the transaction
- Send you newsletters, web site updates, and other customer related material.
Remodeleze.com has a zero tolerance policy for e mail abuse. If you receive unsolicited e mails that appear to be from remodeleze.com, please report it to us at firstname.lastname@example.org and forward us a copy of the relevant e-mail message. We are not responsible for communications you may receive from service providers.
We will never ask you to provide non public or sensitive information in an e mail. DO NOT RESPOND to an e mail that appears to be from us requesting non public or sensitive information. If you receive such an e-mail, contact us immediately at by telephone at (310) 482-3755 or toll-free at (888) 400-4EZE (4393), or by e mail at email@example.com and forward us a copy of the e-mail with all headers displayed.
What choices you have regarding the use of your information:
E mail correspondence. You may opt out of e mails in one of two ways:
- You may ‘uncheck’ the box next to the offer on the on line form you compete, or
- Click on the ‘unsubscribe hyperlink’ in the e mail you receive.
Confirmations. You may not opt out of these e mail messages. They are designed to confirm your identity and your decision to enter into a transaction. Confirmation e-mails often contain important instructions about your transaction. If you do not wish to receive this confirmation e mail, do not sign up for services or products on this website.
Information You Post:
We have no control over, and assume no responsibility for, any of the information about yourself (including personal photographs) which you may post to our web site as part of your member profile. CAUTION: In order to protect your own privacy and that of others, be cautious when posting personally identifiable information and sensitive information about yourself and third parties. For example:
- If you post a photograph of yourself, be aware that facial recognition and photo tagging software is available to the general public that would enable a person to scan the posted photograph and to then search for other photographs of you on other social networking sites and elsewhere, which may disclose information about you that you would not want visitors to this web site (including prospective clients) to have.
- If you are a contractor and post photographs of a completed job, unless you have the written consent of your client to disclose the client’s name in your marketing materials, you should not disclose the client’s name in your postings to this web site (e.g., the “Jones Kitchen”), to avoid the risk of exposing your client to possible identity theft.
Your Access to Personally Identifiable Information:
If you want to change or delete your personally identifiable information, including your e mail address, or if you no longer are interested in a service found on this web site, you may correct, update, delete or deactivate your personally identifiable information by clicking on the “Edit My Profile” link under the “Profile” tab at the top of any of the pages on the remodeleze.com web site, or by clicking on the “Edit My Profile” and the “Account Settings” links on the “My Remodeleze” page. Information entered on the remodeleze.com web site will be automatically updated each time you apply for a new or different service.
Information Sharing and Marketing Communications:
Remodeleze.com reserves the right to share your information, including your e mail address, without your consent when:
- Ordered to do so by court order or subpoena; or
- Cooperating with law enforcement investigations; or
- We determine that any of your activities will harm the property, rights or users of remodeleze.com; or
- To verify the integrity of the data collected.
From time to time, we make the e mail addresses of those who access our site available to other reputable organizations whose products or services we think you might find interesting. If you do not want us to share your e mail address with other companies or organizations, please uncheck the box when registering for membership with us or, if you already are a member, uncheck the box at the end of the “Edit Personal Information” section of your profile on our web site, which can be reached by by clicking on the “Edit My Profile” link under the “Profile” tab at the top of any of the pages on the remodeleze.com web site.
If you supply us with your postal address when registering for membership with us, you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by e-mail addressed to firstname.lastname@example.org. Please provide us with your exact name and address. We will be sure your name is removed from the list we share with other organizations. You also can have your name put on our do not share list by sending us an e-mail addressed to email@example.com.
Important Note Regarding non U.S. Users and U.S. Law:
The laws and regulations of different countries and states impose different (and even conflicting) requirements on date protections and the use of the Internet. Remodeleze.com is located in California, in the United States of America, as are the servers that make this web site available worldwide. The laws of the State of California and the United States of America govern all matters relating to this web site. If you provide information while using this site, you will be deemed to have authorized the transfer of your information to our servers in California.
We do not knowingly solicit personal information from children or send them requests for sensitive information. Although there are links to other sites that may offer services to persons under the age of 18, remodeleze.com does not offer any services for person under the age of 18.
Privacy Policies and Service Providers:
Protect and Verify Your Personally Identifiable Information:
We urge you to take adequate precautions to protect your personally identifiable information, both on and off the Internet. (To learn more go to: http://onguardonline.gov/index.html).
Remodeleze.com is a GoDaddy® secured website and uses a GoDaddy® premium secure sockets layer certificate for encryption. Customer data is securely transmitted by remodeleze.com to service providers through a combination of encryption techniques and other privacy protection measures. All sensitive information you submit at the remodeleze.com website is encrypted before it is stored in the database of our payment processor, Authorize.net.
Remodeleze.com also maintains and enforces strict internal policies that prohibit employees or third parties from accessing or viewing your sensitive information.
Terms Used in This Statement:
Some of the companies that offer products or services via our web site, and some of the companies that send visitors to our web site, may pass cookies to your computer. Please be aware that we have no control over cookies passed to you from other companies’ sites.
Remodeleze.com uses encryption to secure personal information like names, phone numbers and credit card data. Encryption is a way to scramble data to make it unreadable to anyone other than the intended recipient. If it is intercepted by a third party while traveling over a network it cannot be read. Only the persons sending and receiving the encrypted data have a key to unscramble the data and make it readable. Encryption provides privacy for e-mail and other communications as they move over networks.
Personally Identifiable Information
Personally identifiable information is information that is used to identify the person to who the information pertains. Personally identifiable information may include your name, address, phone numbers, e mail address, social security number, credit card information and other information that is unique to you. This type of information does not include information that is collected anonymously or for the purpose of tracking movement on our website that is not connected directly with you.
Personally identifiable information includes public information that is generally known or published like your name and contact information in a phone book or other public records and documents. It also can include non public information like sensitive information.
Secure Sockets Layer
Secure Sockets Layer (“SSL”) is the industry-standard method for protecting Internet and other network communications by encrypting or obscuring information and making it unreadable to everyone except the holders of the keys used to read the information. Remodeleze.com uses the SSL protocol to receive and transfer sensitive information used for payment processing.
Sensitive information is personally identifiable information that is non public, like your social security number, credit card numbers, and other financial information.
An SSL certificate bind an entity to a pair of electronic keys that can be used to encrypt and sign digital information. An SSL Certificate makes it possible for you to verify that we have the right to use a given key, helping to prevent others from using phony keys to impersonate us. Used in conjunction with encryption, SSL Certificates provide a complete security solution, assuring the identity of one or all parties involved in any given transaction.
A web beacon is a tracking marker that is placed within a web page or in an e mail message. Web beacons are invisible to your eye and are used to anonymously track the activity of a visitor accessing a particular web page or reading a particular e mail message and transfer the data to a server. Remodeleze.com uses web beacons to:
- Count website visits to specific areas at the remodeleze.com website;
Track statistics about:
- The IP address of the computer that fetched the web beacon;
- The URL of the page on which the web Beacon is located;
- The URL of the web beacon image;
- The time the item containing the web beacon was viewed;
- The type of browser or e-mail application that fetched the web beacon image; and/or
- A previously set cookie value.
This policy statement applies to www.remodeleze.com:
This policy applies only to the website http://www.remodeleze.com and the users of the site. It does not apply to any other web site, whether it is a site to which you may link, or a site that may link to this site. Remodeleze.com is not responsible for the privacy practices on any other site or of any other entity or person. We encourage you to learn about the privacy policies of any site you visit and the companies that operate them.
If you have questions or concerns regarding this statement, you should first contact our compliance officer by telephone at (310) 482-3755 or toll-free at (888) 400-4EZE (4393), or by mail to our address shown below, or by e mail at firstname.lastname@example.org.
Attn: Compliance Officer
8721 Santa Monica Boulevard, Suite 303
Los Angeles, California 90069-4057